Privacy Policy

At Sooplaa, we are committed to protecting your privacy and being transparent about our data practices. This Privacy Policy describes the types of information we collect, how we use and safeguard that information, and your rights in relation to it. By accessing or using Sooplaa (the "Platform"), you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Account and Device Identifiers

To facilitate gameplay and maintain Platform functionality, we generate and store anonymous identifiers, including user IDs and device identifiers. These identifiers do not contain personally identifiable information and cannot be used to identify you on their own. They are used to operate game sessions, detect and resolve technical issues, and maintain the security and integrity of the Platform.

1.2 Age Verification and Consent Records

Prior to accessing the Platform, you are required to confirm that you are at least 13 years of age and to accept these Terms of Service and this Privacy Policy. We maintain a record of your consent, including the date and time of acceptance and the applicable policy version. These records are stored in a secure manner to ensure compliance and protect against misuse.

1.3 Email Address (Optional)

If you choose to subscribe to our newsletter, we collect your email address for the purpose of delivering updates regarding new games, features, and Platform announcements. Your email address is not required to use the Platform.

1.4 Approximate Location Data

We may collect approximate (coarse) location information derived from your IP address or device settings. This data is used to provide localized content, comply with regional regulations, and improve the overall user experience. We do not collect or store precise geolocation data.

1.5 Purchase and Subscription Data

If you subscribe to premium content through the mobile application, we collect and retain information related to your subscription status and purchase history. This data is used to manage your subscription, provide access to premium features, process transactions, and resolve billing-related inquiries. Payment processing is handled by third-party providers (such as Apple App Store and Google Play Store), and we do not directly collect or store your payment card details.

1.6 Usage and Diagnostic Data

To maintain Platform stability and continuously improve performance, we may collect non-personally identifiable information, including but not limited to:

• Gameplay interactions and session data
• Device type, operating system, browser type, and language preferences
• Technical performance metrics and error logs
• General traffic patterns and diagnostic information

This information is collected in aggregate form and is not linked to any individual user.

2. How We Use Your Information

We process the information described above for the following purposes:

• Verifying that users meet the minimum age requirement of 13 years
• Operating gameplay sessions and delivering Platform features
• Managing subscriptions and providing access to premium content
• Delivering localized content and experiences based on approximate location
• Maintaining Platform security and preventing fraud, abuse, or unauthorized access
• Identifying and resolving technical issues and improving Platform performance
• Sending newsletter communications to subscribed users
• Complying with applicable legal and regulatory obligations

3. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Access to user data and consent records is restricted to authorized personnel on a need-to-know basis.

Our Platform infrastructure is hosted with reputable service providers based in the European Union. Certain technical data may be processed through globally distributed content delivery networks and security services as part of standard internet operations.

4. Cookies and Local Storage

We may use cookies, local storage, and similar technologies for the following purposes:

• Persisting language preferences and user settings
• Supporting session management and gameplay functionality
• Ensuring Platform stability and security

These technologies are employed strictly for functional and performance purposes. We do not use cookies for advertising or cross-site tracking.

5. Information We Do Not Collect

Sooplaa is designed with privacy at its core. We want you to know that:

• We do not collect or store player names entered during gameplay. Player names are used only locally on your device for the current game session.
• We do not collect or store your answers, responses, or any game content generated during play.
• We do not collect precise geolocation data.
• We do not sell, rent, or share your personal information with third parties for marketing purposes.

6. Your Rights

Depending on your jurisdiction, you may be entitled to exercise certain rights with respect to your personal information, including the right to access, rectify, delete, restrict processing, object to processing, or request portability of your data. To exercise any of these rights, please contact us at support@sooplaa.com.

Please note that these rights generally apply to personally identifiable information, such as email addresses or consent records. Anonymized usage data and technical logs typically cannot be traced back to an individual user.

7. International Data Processing and Transfers

Certain data may be processed outside your country or region of residence, including through international network routing or by globally distributed service providers. Where such transfers occur, we ensure that appropriate safeguards are in place, consistent with applicable data protection laws, to maintain an adequate level of protection for your information.

8. Data Retention

• Newsletter email addresses are retained until the subscriber opts out or requests deletion.
• Age verification and consent records are maintained for as long as necessary to ensure Platform integrity and regulatory compliance.
• User IDs and device identifiers are retained for purposes of gameplay operation, debugging, and security.
• Subscription and purchase records are retained in accordance with applicable financial and tax regulations.
• Anonymized usage and diagnostic data may be retained indefinitely for analytical and performance improvement purposes.

9. Age Requirement

Sooplaa is intended for users who are at least 13 years of age. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that a user under 13 has accessed the Platform or provided personal information, we will take prompt steps to delete such data and terminate access.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. The revised Privacy Policy will become effective immediately upon posting. Your continued use of the Platform following such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@sooplaa.com