Privacy Policy

Sooplaa is designed to prioritize privacy, transparency, and user safety. We collect only the information needed to operate our platform, maintain security, and improve performance. The service is intended for adults only.

1. Information We Collect

Email Address (Optional)

If you subscribe to our newsletter, we collect your email address so we can send updates about new games and platform news.

Age Confirmation and Consent

Before you start playing, you must confirm that you are 18 or older and accept the Terms of Service and this Privacy Policy. To verify this consent and protect against abuse, we store a record that includes your consent decision, date, time, and the policy version you agreed to. This information is stored in a protected form.

Nickname (Required)

You must choose a nickname to play Sooplaa. This nickname is used inside the platform, including multiplayer rooms and in game interactions. It does not need to be your real name and is visible to other players.

Player Identifiers

We generate random player identifiers to operate gameplay and platform features. These identifiers do not by themselves contain personal data and cannot identify you alone. They are stored to detect bugs, resolve issues, and maintain platform security.

Anonymous Usage Data

To keep the platform stable and improve performance, we may collect non personal information such as:

• gameplay interactions
• device type, browser, and language
• technical performance metrics
• general traffic and diagnostic information

This information does not directly identify you and is used to improve functionality and stability.

2. How We Use Your Information

We use the information we collect to:

• verify that you are 18 or older
• operate gameplay, matchmaking, and platform features
• display your nickname to other players
• maintain security and prevent spam, cheating, or abuse
• debug technical issues and improve performance
• send newsletter updates if you subscribed
• comply with applicable obligations where required

3. Data Storage and Security

We apply technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Access to data and consent records is restricted to essential team members only.

Our platform infrastructure uses secure, reputable hosting providers based in the European Union, along with globally distributed services that help deliver content and maintain security. While most data is stored in the EU, certain technical information may be processed in other regions as part of standard internet operations.

4. Cookies and Local Storage

We may use cookies or similar technologies to:

• remember language and preference settings
• support session flow and gameplay features
• help keep the Platform stable and secure

These technologies are used only for functionality and performance, not for advertising or cross site tracking.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the ability to request access, correction, deletion, withdrawal of consent, limitation of processing, or data portability. To exercise these rights, contact us at support@sooplaa.com.

These rights typically apply only to identifiable information such as email addresses or consent logs. Anonymous gameplay data or technical logs usually cannot be linked back to an individual.

6. International Data Processing and Transfers

Some data may be processed outside your country or region, such as routing through international networks or processing by globally distributed service providers. Whenever such transfers occur, we use industry standard safeguards designed to protect your information and maintain an adequate level of data protection.

7. Data Retention

• Newsletter email addresses are stored until you unsubscribe or request deletion.
• Consent and age confirmation records are kept as long as needed for platform integrity and compliance.
• Nicknames and player identifiers are stored for gameplay, debugging, and security purposes.
• Anonymous usage data may be retained to analyze and improve performance.

8. Age Requirement

Sooplaa is intended only for users 18 years of age or older. If we become aware that someone under 18 has used the Platform or submitted information, we will take steps to remove that data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the update date at the top of this page will reflect the latest version. The updated Policy applies as soon as it is posted.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:

Email: support@sooplaa.com